Spark Visions Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.sparkvisions.co.uk or contact us via email at enquiries@sparkvisions.co.uk.
1. Information We Collect
- Personal details: name, email address, phone number, billing/shipping address
- Payment details: processed securely through our payment partners (we do not store card details)
- Technical data: IP address, browser type, device information, and cookies
- Usage data: pages visited, time spent on site, and interactions with our marketing materials
2. How We Use Your Information
- Process orders and deliver products or services
- Communicate with you about your purchase or enquiry
- Improve our website, services, and customer experience
- Send marketing updates (only if you’ve opted in)
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information.
We may share data only with:
- Trusted service providers (e.g. payment processors, delivery companies)
- Legal or regulatory authorities, if required by law
4. Data Retention
We keep personal data only as long as necessary to fulfil our business or legal obligations.
5. Your Rights (UK GDPR)
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
6. Contact
If you have questions about this policy or wish to exercise your rights, contact us at:
Email: enquiries@sparkvisions.co.uk
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